The April meet-up is on Wednesday this month instead of the usual 2nd Thursday of each month as this is Easter week and we realise people may have holidays booked. The subject for this month’s deep-dive is Opportunity Management. We have one user who is willing to share their experience in implementing Opportunity Management and lessons learnt. Plus we are hoping to have a Salesforce expert available to share best practice and answer questions.
Indigo Swan have kindly offered their office for the meeting and paid parking is available in the Forum - Indigo Swan, First Floor, 2 Millennium Plain, Norwich, NR2 1TF
Fran joined Salesforce in 2005. In her current role as Principal Success Manager she ensures customers are successful and get the full benefit from their investment in Salesforce. This is achieved by identifying customer who need help and provide them with the resources to improve adoption, best practice and product usage. As a member of the Success Team, Fran works with customer's on a 1-2-1 basis and deliver 1-2-Many programs such as Circles of Success, Webinars and Workshops. Fran has also been a Senior Instructor, training end users and system administrators.