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A Night of Service Cloud - January 26, 2017

About this event

Join the NYC Salesforce.com User Group as we take a deep dive into features used by customer service, field service and support teams on the salesforce platform.  We will cover the following topics.

- Service Cloud Overview 

- Deep Dive into Console

- How Admins and Devs can leverage service cloud to manage their users and requests. 

-CTI with Salesforce with New Voice Media


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Speakers

When

Thursday, Jan 26
6:00 PM - 9:00 PM (EST)

Where

Silverline
860 Broadway New York, 10003

Group Leaders

  • Annie Waddill

    Annie Waddill

    West Monroe Partners

    Leader

  • Drew Tauber

    Drew Tauber

    CLEAR

    Leader

Join your local Trailblazer Community Group, meet other developers & get best practices for building on the App Cloud

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