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Join us for a look under the hood to see what it takes to implement and integrate Interaction Studio

Mar 20, 2019, 7:30 – 9:30 AM

In this session, we'll get hands-on and take a look under the hood to see what it takes to implement Interaction Studio and how it interfaces with other Marketing Cloud tools such as Journey Builder and Email Studio. Also the team at CHEP will share about best practice approach for implementing Marketing Cloud. Great learning and Q&A opportunity.

About this event

Learn more about Salesforce Interaction Studio with Lachlan Ross. Interaction Studio is a real-time interaction management platform that provides journey analytics so marketers can recognise customers across owned online and offline channels. Using these insights, marketers can personalise the customer experience at scale by providing the next best actions or offers for each customer on their preferred channel and at the right time. In this session, we'll get hands-on and take a look under the hood to see what it takes to implement Interaction Studio and how it interfaces with other Marketing Cloud tools such as Journey Builder and Email Studio. Lachlan Ross has spent the last 3.5 years at Salesforce designing marketing automation solutions for small and large corporations all over Australia. Prior to joining Salesforce, Lachlan's career included roles in Software Architecture, Engineering and Management in Melbourne, UK and California.

Join the fun of the Salesforce Marketing Cloud release notes quiz with Koula Moutsos

There will be refreshments and opportunities to catch up with friends.

Best thanks to our event sponsor CHEP.

If you would like to join online contact hello@sfmcdg.org for details.

And as always please share with anyone that you know would be interested.


Speaker

  • Lachlan Ross

    Salesforce

When

When

Wednesday, March 20, 2019
7:30 AM – 9:30 AM UTC

Agenda

7:30 AMWelcome
7:40 PMLearn more about Salesforce Interaction Studio
8:20 AMRefreshments
9:00 AMSFMC release notes quiz

Group Leaders

  • Jarrett Bush

    Crown Resorts

    Community Group Leader

  • Lakshmi Pavani S

    Community Group Leader

  • Matt Cameron

    Community Group Leader

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