-Live Streaming event coordinated with SFDC directly and usually including hundreds of other local user groups across the world-General networking
-Pre and Post "New Release" technological discussions and demonstrations-Live group round table problem solving or process discussion
-Vendor presentations and demonstrations
Proviniti
Managing Partner
Proviniti
Partner , Payments and Analytics
Mattress Firm
Senior Manager
Antero CRM
Principal Consultant
Steven McCaffrey has spent 30 years in the financial services technology industry starting out as a systems application programmer and migrating to a becoming a highly sought network engineer. He then made the jump to technology management where he eventually became a Managing Director for Bank of AMerica and Citigroup for multiple banking technology applications including risk, front end trading, large scale infrastructure, retail and commercial banking, and investment banking technologies. Mr McCraffrey has been at First Data for the last 5 years running their Sales an Service, IVR/Telecom/Call Center, and marketing technology teams.
Jim has more than 25 years of experience in payments and financial services technology and ATM and payments networks. Jim also has significant experience detailed reporting, large data set manipulation, and systems integrations. Jim has worked extensively with salesforce for BFS clients domestically and internationally.
6x Certified Salesforce Enthusiast with over 15 years of experience in Solution Delivery and IT Support. Live and breathe technology, and love learning new skills. Experienced in business and systems analysis, collaboration/documentation technologies, customer/user experience, and process improvement. Believe strongly in the principles of Lean Six Sigma and work to constantly improve myself and the functions around me. Pride myself on being the best teammate and team leader with a diligent focus on inclusion and collaboration.
