A Google Analytics 360 Case Study; and Commerce Cloud, Social Studio & AI capability Success Story

Feb 28, 2019, 6:00 – 9:00 PM

1st Talk: Salesforce Marketing Cloud, Commerce Cloud, Social Studio & AI capability Success Story 2nd talk: A Google Analytics 360 Case Study;

About this event

1st Talk: Moment that Matter, by Zara Ferjani

Retailers that are unable to provide their customers with a connected experience across channels will lose their customers to attrition at some point across the buyer journey. Powered by Salesforce Sales, Service and Marketing to reduce customer attrition from the journey, with a focus on improving Customer Experience, Customer Service & Customer Engagement powered by AI.

2nd talk: A Google Analytics 360 Case Study, by Younnis Abbad-Andaloussi.  Implementation Stories with Google Analytics 360.

Speakers

  • Younnis Abbad-Andaloussi

    Cloudigital

    Salesforce Consultant

  • Zara Ferjani

    Accenture

    Associate Manager

When

When

Thursday, February 28, 2019
6:00 PM – 9:00 PM UTC

Agenda

6:00 PMRegistration, Drinks, Food
7:00 PMMoment that Matter, by Zara Ferjani
7:30 PMBreak
7:45 PMGoogle Analytics 360 Case Study, by Younnis Abbad-Andaloussi
9:00 PMClosing, head to Pub!

Group Leaders

  • Kerry Townsend

    AmberStar Consulting

    Business & Integration Manager, Salesforce MVP

  • Jimson Lee

    CloudAnalysts, Marketing Cloud Expert

    Leader

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