Agenda Highlights:
- Best Practices: Building an Effective Customer Success Organization Tajindra Pal Singh, Vice President, Care Strategy, Gojek
- Run Your Business Better on Lightning
Arnanto Akbar, Product Manager, Operations Platform, Gojek
Carlos Arcenas, Product Engineer, Operations Platform, Gojek
- Fireside Chat: Beyond CRM - Best Practices to Evaluate and Plan Your CRM Journey
Tajindra Pal Singh, Vice President, Care Strategy, Gojek
CK Fong, Senior Director, Success Management, Salesforce
Hari Menon, Portfolio Success Manager - Director, Salesforce