We are so proud of the members of our local community group that presented at the 2019 Florida Dreamin' conference held in September of 2019. We want to celebrate them and give those in our local community that were not able to attend Florida Dreamin' a chance to see their awesome presentations.
We look forward to seeing everyone there for some great content delivered by amazing #Trailblazers!
About this event
We are so proud of the members of our local community group that presented at the 2019 Florida Dreamin' conference held in September of 2019. We want to celebrate them and give those in our local community that were not able to attend Florida Dreamin' a chance to see their awesome presentations.
There will be 4 presentations that I'm sure will be full of great practical examples of how you can take advantage of all the tools and resources that Salesforce has to offer.
We will also have Florida Dreamin' specific swag, and of course will have time for networking with our fellow trailblazers in attendance.
We look forward to seeing everyone there for some great content delivered by amazing #Trailblazers!
PRESENTER: LOUIS PAUZA - An Overview of Salesforce Web Chat and Omni-Channel. This session empowers you with the foundational building blocks to stand up a Chat service channel and route chats to users.
Salesforce Products: Lightning, Service Cloud, Chat
Session Prerequisite(s): You should come prepared with a general familiarity with Lightning, but we will cover relevant topics to ensure a clear understanding of the presentation.
2:35 PM
BEAM - Nonprofit Success with NPSP Implementation
PRESENTERS: LORI RICHARDS and ANDY UTKAN - In Nonprofit organizations, Salesforce implementations often start with fund development, but they certainly do not need to end there. In human services organizations such as BEAM, a technology enabled and data-driven service implementation is key in measuring client service operations effectively. BEAM migrated from multiple other SaaS platforms to Salesforce and strengthened their service output/outcome measurement capability and grant management processes by utilizing the enhanced reporting functionality of Salesforce. Come and listen first-hand to a successful client services, volunteer management and appointment scheduling implementation story.
3:10 PM
Coastal Cloud - Demo Jam
PRESENTER: MATT HAUCK - Coastal Cloud is using the power of Salesforce across many industries in the State of Florida to save wildlife, help Floridians during hurricanes, and provide Safe Schools. We are driving and sponsoring educational events and hiring to grow the Salesforce ecosystem and provide jobs to highly qualified individuals no matter what their age, gender, non traditional work history, or need for a non-traditional schedule to provide care for others.
3:35 PM
Why go with the Flow?
PRESENTER: ANGELA MOTEN - Flow Builder is one of the powerful declarative tools in the Lightning Flow product that allows users to add automation to the Salesforce platform and connect to external systems. Learn when it makes sense to use Flow Builder over other Lightning Flow tools such as Workflow or Process Builder. In this session we walk through a flow to auto assign Permission Sets on User creation. Key Takeaways * Attendees will learn the tools included in Lightning Flow *Attendees will be able to define a Flow and list it's key components as well as the types of flow elements *Attendees will see a live walk-through of a Flow creation.
