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Chat Bots! Hands on session lead by a Sr. Salesforce Solution

Mar 27, 2019, 1:00 – 3:30 AM (UTC)

Salesforce Developer Group, Orange County, United States

85% of customer interactions will involve artificial intelligence by 2020. Bots are the future of customer service. No longer will your support team have to handle simple, repetitive tasks that can be handled more quickly and accurately by leveraging the latest technology innovations. Join us for a special hands-on training with a Sr. Solutions Engineer from Salesforce.

About this event

85% of customer interactions will involve artificial intelligence by 2020. 

Bots are the future of customer service. No longer will your support team have to handle simple, repetitive tasks that can be handled more quickly and accurately by leveraging the latest technology innovations. With chatbots, you can achieve greater operational efficiency, deliver faster resolution to your customers, and free your team to focus on more complex, higher value areas.

Join us for a special hands-on training with a Sr. Solutions Engineer from Salesforce.

ChatBot Guide: https://sfdc.co/IrvineBots

Speakers

  • Mina Gendi

    Salesforce

    Principle Portfolio Success Manager

  • Aaron McCauley

    Salesforce

    Sr Solution Engineer

When

When

Wednesday, March 27, 2019
1:00 AM – 3:30 AM (UTC)

Agenda

1:00 AMNetworking & Food
1:30 AMChat Bots!
3:15 AMQuestions & Closing Out

Group Leaders

  • Miranda Ragland

    Red Argyle

    Community Group Leader

  • Kimberly Cobb aka "Kimpossible"

    Community Group Leader

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