Mar 11, 2020, 4:00 – 5:00 PM (UTC)
Salesforce Insurance User Group (Virtual)
Join us as we discuss best practices to get user adoption with your Salesforce technology. This includes your internal groups, broker/agent engagement as well as customer interactions!
Do your users struggle with or resist Salesforce? Maybe they're still working from spreadsheets or ignoring best practices. Training addresses "how" to use Salesforce, but coaching goes beyond by focusing on "why"?
Join us as we discuss best practices to improve user adoption with your Salesforce technology. This includes your internal groups, broker/agent engagement, as well as customer interactions. Guest speakers Skyle Tyler and Yves Stewart, speakers at Dreamforce '19, will be presenting and facilitating discussion. We'll explore practical ways that everyday Admins can incorporate coaching tools to build good habits, encourage user adoption, and leverage relationships to identify areas for continuous improvement.
Dreamforce '19 Speaker
Slalom Consulting
Salesforce Consultant
Silverline
Principle, Insurance Solutions
Zimmer Biomet
IT Portfolio Manager
Wednesday, March 11, 2020
4:00 PM – 5:00 PM (UTC)
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