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User Adoption Best Practices

About this event

Do your users struggle with or resist Salesforce? Maybe they're still working from spreadsheets or ignoring best practices. Training addresses "how" to use Salesforce, but coaching goes beyond by focusing on "why"?

Join us as we discuss best practices to improve user adoption with your Salesforce technology. This includes your internal groups, broker/agent engagement, as well as customer interactions. Guest speakers Skyle Tyler and Yves Stewart, speakers at Dreamforce '19, will be presenting and facilitating discussion.  We'll explore practical ways that everyday Admins can incorporate coaching tools to build good habits, encourage user adoption, and leverage relationships to identify areas for continuous improvement.



Wednesday, Mar 11
12:00 PM - 1:00 PM (EDT)


Virtual Meeting! Virtual10002

Group Leaders

  • Danielle Laffey

    Danielle Laffey



  • Pomy Singh

    Pomy Singh


    Community Group Leader

Join your local Trailblazer Community Group, meet other developers & get best practices for building on the App Cloud