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User Adoption Best Practices

About this event

Do your users struggle with or resist Salesforce? Maybe they're still working from spreadsheets or ignoring best practices. Training addresses "how" to use Salesforce, but coaching goes beyond by focusing on "why"?

Join us as we discuss best practices to improve user adoption with your Salesforce technology. This includes your internal groups, broker/agent engagement, as well as customer interactions. Guest speakers Skyle Tyler and Yves Stewart, speakers at Dreamforce '19, will be presenting and facilitating discussion.  We'll explore practical ways that everyday Admins can incorporate coaching tools to build good habits, encourage user adoption, and leverage relationships to identify areas for continuous improvement.

Speakers

When

Wednesday, Mar 11
12:00 PM - 1:00 PM (EDT)

Where

Virtual Meeting!
https://zoom.us/meeting/register/vJYqfuCuqDgvYW84QJSONYuBLC7NGaaGmg Virtual10002

Group Leaders

  • Danielle Laffey

    Danielle Laffey

    Silverline

    Leader

  • Pomy Singh

    Pomy Singh

    HipTen

    Community Group Leader

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