Chat is one of many powerful channels to achieve customer success on the Salesforce platform. Salesforce's offering, Live Agent, can be tailor made (by you, the developer, of course) to meet your client's needs. And with the recent infusion of AI into the platform, the prospect of automating some aspects of these customer interactions have become quite viable. Join us for a introduction into the topic that will include a demo and directions on getting set up with the features yourself in a developer org.
Join us for food and drink (on Salesforce's dime) as we talk tech and all things Salesforce. Bring your ideas, thoughts, and your toughest questions and see if our community of "Trailblazers" can't lend a helping hand.