Establishing complex Territory Hierarchies and their associated Rules in Enterprise Territory Management can be a daunting task. See how CTComp/CASE Partners simplified the process for one business and learn how the Salesforce APIs can be used to supplement other process automation tools available to system administrators.
Tom DePew, MBAPrincipal Solutions Engineer - Salesforce.com
What are Customer Service journeys in Salesforce ? - Journey options in Salesforce* Workflows * Approval processes / Assignment rules* Process Builder* Visual Workflow Short demonstration - What's coming in Winter 18 * Flow Lightning Components* Flow in Lightning Community * Flow in LEX - Visual Workflow and Field Service Lightning
Solve It
You've got questions and we have answers. Solve It is a staple of HUG. An open forum designed to get your Salesforce.com questions answered - everything from tips & tricks, to formulas, to best practices, to stubborn reporting issues and anything else keeping you from being the best admin you can be! If you have a question, let HUG help you Solve It!