Detroit User Group (DUG) - March 2020 Event

Salesforce Admin Group, Detroit, United States
Tue, Mar 3, 2020, 12:30 PM (EST)

About this event

The Salesforce Detroit User Group will be hosting four outstanding speakers from our membership to share their insights and lessons learned on March 3rd in Troy, MI. The Detroit User Group is managed by Salesforce users in the Detroit area and our events are free to attend and open to all who are currently using or are interested in learning more about Salesforce.

Topics for the March 3rd DUG meeting will include:

12:30-1:00 Registration

1:00-1:10 Words of Welcome

1:15 - 2:00 Five C's to Improve Your Contact Center Experience (Chris Clegg, Partner/CTO, Powerfluence )

2:05 - 2:45 Actionable Insights (AI): Einstein for Automotive Original Equipment Market (Dave Hughes, CRM Manager, DRiV Incorporated)

2:50 - 3:00 Break

3:00 - 3:45 Integration and Middleware: Options, Benefits, Tradeoffs and Approach Mule, Jitterbit, Boomi, OData (Lance Prais, Integrations Architect and Practice Director, Powerfluence)

3:50 - 4:45 Dreamforce 2019 Session: Weaving Five Clouds Together to Drive Business Transformation (Rich Tarkowski, CTO, Hagerty Insurance)

4:45 Brief Announcements and Q&A


5:00 - 6:30 Social Hour sponsored by Powerfluence


Tuesday, Mar 3
12:30 PM - 4:30 PM (EST)


Flagstar Bank
5151 Corporate Drive troy48084

Group Leaders

  • Charlie Johnson

    Charlie Johnson

    Flagstar Bank


  • stephen gebrowsky

    stephen gebrowsky

    Blue Cross Blue Shield of Michigan


  • James Ackron

    James Ackron

    GE Aerospace

    Sr Technical Product Manager - Salesforce

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