The Salesforce Detroit User Group will be hosting four outstanding speakers from our membership to share their insights and lessons learned on March 3rd in Troy, MI. The Detroit User Group is managed by Salesforce users in the Detroit area and our events are free to attend and open to all who are currently using or are interested in learning more about Salesforce.

Topics for the March 3rd DUG meeting will include:

12:30-1:00 Registration

1:00-1:10 Words of Welcome

1:15 - 2:00 Five C's to Improve Your Contact Center Experience (Chris Clegg, Partner/CTO, Powerfluence )

2:05 - 2:45 Actionable Insights (AI): Einstein for Automotive Original Equipment Market (Dave Hughes, CRM Manager, DRiV Incorporated)

2:50 - 3:00 Break

3:00 - 3:45 Integration and Middleware: Options, Benefits, Tradeoffs and Approach Mule, Jitterbit, Boomi, OData (Lance Prais, Integrations Architect and Practice Director, Powerfluence)

3:50 - 4:45 Dreamforce 2019 Session: Weaving Five Clouds Together to Drive Business Transformation (Rich Tarkowski, CTO, Hagerty Insurance)

4:45 Brief Announcements and Q&A

Adjourn

5:00 - 6:30 Social Hour sponsored by Powerfluence