Unlocking Customer Intelligence with Data Cloud + Tableau: A Practitioner’s Guide

May 21, 11:00 PM – May 22, 12:00 AM (UTC)

Data Matters (Virtual)

Most organizations struggle with data fragmentation. Learn how to unify and visualize customer data using Data Cloud and Tableau—directly from Chris Williams, Tableau Ambassador, based on his solution implementation experience.

AI and DataData CloudTableau

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About this event

77% of organizations struggle to achieve a true 360-degree customer view due to data fragmentation across systems. Unlike high-level product marketing sessions, this practitioner-led deep dive will walk you through how to operationalize Data Cloud and Tableau to deliver real customer intelligence in your Salesforce ecosystem.

Join us to learn:

✅ How Data Cloud enables unified data through data streams, transforms, and lake objects

✅ How Tableau Plus and Tableau Pulse leverage Data Cloud for real-time insights

✅ How Tableau Agent produces AI-driven visualizations to drive action from customer data

This session is designed for Salesforce Architects, Data Analysts, and Business Intelligence teams who want to move beyond theory and understand how to build a working customer intelligence solution.

Speaker: Chris Williams
Director of Analytic Consulting (Concentrix)
Portland Tableau User Group Leader
Tableau Ambassador

Speaker

  • Chris Williams

    Concentrix

    Director of Analytics Consulting (and Tableau Ambassador)

Group Leaders

  • Mehmet Orun

    PeerNova, Inc.

    Community Group Leader

  • Angelica Buffa

    Modelit

    Community Group Leader

  • Stuart Price

    Community Group Leader

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