Harnessing AI: Strategic Planning & Data Best Practices for Salesforce Success

Jun 28, 7:00 – 8:00 PM (UTC)

Data Matters (Virtual)

Join us to explore the transformative potential of AI in customer engagement. Learn strategic AI planning from Salesforce experts and dive into best practices for preparing AI-ready Salesforce data with practical insights on enhancing data quality and reliability.

AI and DataAdmin Enablement KitAgentforce

About this event

Event Details:

🌟 Dual Presentations on AI Mastery:

Dive into a comprehensive session designed to equip you with the knowledge to leverage AI effectively within your Salesforce environment. Whether you're strategizing for AI implementation or enhancing your data for AI applications, this session provides critical insights.

🔑 Strategic Planning for AI Success

  • Overview: Generative AI is revolutionizing customer engagement. Learn from Salesforce's very own William Dressler, Head of AI Innovation, as he outlines how to craft a winning AI strategy and develop a practical roadmap for its implementation.
  • Key Takeaways: Understand the steps necessary to harness the power of AI, from conceptual planning to actionable strategies that drive real results.

🔑 Best Practices for (Not Only) AI-Ready Salesforce Data

  • Overview: AI's potential is tied directly to the data quality it uses. Discover how to transform your CRM data into AI gold by identifying critical data fields, enhancing data quality, and ensuring ongoing data reliability.
  • Key Takeaways: Learn techniques to identify essential fields for AI success, assess and improve data quality and key metadata fields, and implement data reliability KPIs to maintain and monitor data integrity.

🎤 Speakers:

Join us for this enlightening session to gain the insights needed to not only plan but also prepare your Salesforce environment for the demands of future AI initiatives. This is an invaluable opportunity for Salesforce Admins, Data Specialists, and Analysts aiming to leverage AI for enhanced business performance.

(Event Date and Time may be subject to change to accommodate speaker availability)

Speakers

  • William Dressler

    Salesforce

    Head of AI Innovation

  • Mehmet Orun

    PeerNova

    GM and Data Strategist

Group Leaders

  • Mehmet Orun

    PeerNova, Inc.

    Community Group Leader

  • Angelica Buffa

    Modelit

    Community Group Leader

  • Stuart Price

    Community Group Leader

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