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Crucial Conversations: Tools for Successful Communication - January 12, 2017

About this event

In her book Crucial Conversations, Kerry Patterson notes "The key to real change lies not in implementing a new process, but in getting people to hold one another accountable to the process."

Our next user group meeting will be focused not only on Salesforce, but on some of the challenging conversations that come with implementing or maintaining a Salesforce instance.

Join us to learn tools and techniques for gaining support, influencing stakeholders, and guaranteeing the success of Salesforce through productive conversations. 


Thursday, Jan 12
6:00 PM - 8:00 PM (EST)


Shebeen Pub & Braai
247 Ridge McIntire Road Charlottesville22903

Group Leaders

  • Mark Adcock

    Mark Adcock

    UnitedHealth Group

    Trailblazer Community Group Leader

  • Marisa Taylor

    Marisa Taylor

    S&P Global

    Group Co-Leader

Join your local Trailblazer Community Group, meet other developers & get best practices for building on the App Cloud