In her book Crucial Conversations, Kerry Patterson notes "The key to real change lies not in implementing a new process, but in getting people to hold one another accountable to the process."

Our next user group meeting will be focused not only on Salesforce, but on some of the challenging conversations that come with implementing or maintaining a Salesforce instance.

Join us to learn tools and techniques for gaining support, influencing stakeholders, and guaranteeing the success of Salesforce through productive conversations.