Join us back at Ian Potter House for our first user group meeting for the year. Topics for the night will include a presentation from Trailblazers Heidi Prowse (MIEACT) and Angelo Paonne (Soda Strategic) who have worked together to re-engineer the way MIEACT delivers services, leveraging Salesforce to improve processes, create a single customer view and streamline client bookings. In a few months they were able to implement Salesforce, integrate payment services and create a new website with integrated bookings.
We'll also share highlights from the Spring '19 release and an open floor 'recommend a Trailhead trail' to your neighbour session.
Mental Illness Education ACT (MIEACT)
Angelo Paonne is the CEO of Soda Strategic, one of Canberra’s largest Salesforce Consulting Partners, and is an experienced Marketing and Technology strategist. Over the past 10 years he has worked with organisations to bridge the gap between business strategy and user needs, deliver effective UX/CX orientated solution across Salesforce, web and mobile. Angelo holds five current Salesforce certifications.