This is the fourth meeting of the re-launched Bristol Admin. Group meetings. Once again kindly sponsored and hosted by Computer Futures right in the heart of Bristol. As well as being a great networking opportunity we will have talks on what to look for in ISV offerings, exception reporting as done at Which? magazine and myTrailhead. See you there!
About this event
Come along to the 4th 2019 meeting of the Bristol Admin. Group. We've got talks on what to look for in ISV offerings, exception reporting as done at Which? magazine and myTrailhead. We'll also be re-introducing a regular session on Salesforce Release highlights
This is a Community so we would like to know what you want out of it and would like to put back in to it. So we'll do an online survey in the meeting to get your thoughts.
James Lumb - Zenkraft
As an experienced ISV himself, James will be taking us through things to look out for when looking to implement an ISV product around pricing, contracts, tech stacks, reviews and more.
6:00 PM
Break
6:15 PM
Managing Exceptions with Salesforce Reporting
Nathaniel Sombu - Which?
This session explores the principles of management by exception and the practice of how Salesforce reporting can help you manage and identity exceptions in your business. Learn techniques to help you hit service SLAs, reach sales targets or simply understand your business in a data driven way that's easy to replicate in your org.
6:45 PM
Break
7:00 PM
myTrailHead
Phil Young - Stimulus Consulting
We’re delighted to introduce myTrailhead to you. myTrailhead was released earlier in 2019 and allows customers to purchase their own licenses to create customised content in Trailhead. Phil will be telling us more about the product and presenting options on how to create your content.
Phil is a director of Stimulus Consulting, a Salesforce Consulting Partner and a training delivery partner for Salesforce since 2007. Phil has been an instructor for several years, delivering public workshops on behalf of Salesforce, and leading end user training projects on behalf of the UAS (User Adoption Services) team in Salesforce. Working with the UAS team, Phil is one of the first people in EMEA to become a certified Content Writer and Advisor on myTrailhead ready to support Salesforce and their clients as they start on the next stage of their learning journey!
7:30 PM
Regular slots
Christine Marshall - Summer '19 Release highlights
David Osborne - Bristol Admin. Group news, views, feedback
