Chatbots on Salesforce, enabled by Einstein AI technology, can accommodate a wide array of service and sales use cases. We'll look at the native bots offered by Salesforce and how they're integrated to other part of the core CRM features. It is also possible introduce additional functions beyond the native bots through partner applications, so we'll be chatting (pun intended!) about that too!
Salesforce MVP, VP of Innovation - NeuraFlash
VP of Innovation, Salesforce Leader at NeuraFlashRead More
Over 16 years of technical experience, Thought Leader, Technology Enthusiast, Enterprise Architect, Over a decade of experience working on Salesforce.
Advocate of cutting edge technologies. Developer at heart !!!
University of Massachusetts Lowell