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January 23rd, Seattle East Side User Group Meeting

Jan 24, 2019, 1:30 – 3:00 AM

Salesforce Admin Group, Bellevue, United States

Happy New Year! Mark Korf and Kelly Anderson from Zipwhip will be leading us through a brainstorming and feedback session on how to craft a workflow for Customer Success.

About this event

Happy New Year!

Mark Korf and Kelly Anderson from Zipwhip will be leading us through a brainstorming and feedback session on how to craft a workflow for Customer Success. Zipwhip, a SaaS company providing texting for businesses, has a new Customer Success department with minimal processes existing currently in Salesforce. They are looking to build tracking and a workflow process for handoff from AE to CSM, the onboarding process, account management, and more.

When

When

Thursday, January 24, 2019
1:30 AM – 3:00 AM UTC

Where

Where

Apptio
11100 NE 8th St #600 9th Floor
Bellevue, 98004

Agenda

Meet & Greet
Group Announcements & Introductions
The Main Event

Group Leaders

  • Roz Burton-Torres

    SF Advisory Group

    Community Group Leader

  • Christopher Wagner

    Community Group Leader

  • Christie Diedrick

    Independent Consultant

    Community Group Leader

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