Happy New Year!
Mark Korf and Kelly Anderson from Zipwhip will be leading us through a brainstorming and feedback session on how to craft a workflow for Customer Success.
About this event
Happy New Year!
Mark Korf and Kelly Anderson from Zipwhip will be leading us through a brainstorming and feedback session on how to craft a workflow for Customer Success. Zipwhip, a SaaS company providing texting for businesses, has a new Customer Success department with minimal processes existing currently in Salesforce. They are looking to build tracking and a workflow process for handoff from AE to CSM, the onboarding process, account management, and more.
When
Thursday, January 24, 2019 1:30 AM – 3:00 AM (UTC)
Grab some drinks and food. Connect with someone you haven't seen or meet someone new.
1:45 AM
Group Announcements & Introductions
We will share who recently obtained any new certifications, welcome new members, share any Salesforce news/announcements. This is your time to introduce yourself and share a need or want. If you need help solving a problem, wanting, talent, or a new opportunity this is your time to share.
