AI-powered chatbots, when connected to deep customer data, can deliver powerful new customer service experiences and help service organizations scale at a low cost. Join us to gain insights on how leading corporations and organizations are using Einstein Bots, using AI to deliver the future of customer service, to help customers get to answers faster in a personalized way. Einstein Bots are part of Service Cloud. They are designed to augment your human call center agents. The goal of Einstein Bots is to enable your customers to quickly and accurately interact with your company without waiting for a human agent to become available. Bots provide a chat-based interface to customers.

Agenda:

• 6:30pm - Food & networking

• 7:00pm - Einstein Bots

• 8:00pm - Networking, Co-Hacking, & Debugging

Refreshments

Pizza & Soft drinks

We will meet at TEKSystems in Linthicum - their office is now at 999 Corporate Blvd Linthicum Heights, MD 21090. There is plenty of free parking in front of the building. The meeting will start at 6.30 PM. If you get there after 6.30 and find yourself locked out, you will find our phone number posted on the front door. Call the number and someone will come to let you in.

Many thanks to TEKSystems for hosting this meeting.