Does your company have Service Cloud and you want to learn more about this awesome tool? Should your company need Service Cloud and now you have to learn more? Do you not have Service Cloud but want to know about all of the native customer support tools right in your org already? Or maybe you just want to learn more from an expert. Or even you're working on your Service Cloud Certification and want to learn from someone who's been there, done that (with only 4 hours study time!!) Whatever your condition, it is part of our practice to #Alwaysbelearning that we should come learn from an expert in one of Salesforce's fastest growing clouds. And in a society of customers expecting top notch treatment when they have a question or problem, Service Cloud is the way of the future (and of course, the future is always now!) Elio Camey: Senior Principal Success Specialist | Salesforce Salesforce certified, principal consultant with focus in business process analysis, go-to-market program leadership, and enterprise-wide operations optimization.Specializing in Service Cloud. Concentration areas:Lightning Service Cloud, Console, openCTI, Omni-Channel, Live Agent, Einstein Bots, Field Service Lightning, Knowledge Bring your laptops and questions for Elio about customer support. Meeting will be at Big Daddy's in the Crossroads Shopping Center at Burnet at 183
This is a lunch and learn at Big Daddy's.
Salesforce.com
Senior Principal Success Specialist | Salesforce
Friday, April 12, 2019
5:00 PM – 6:30 PM UTC
Welcome and tip of the day |
Elio and the Service Cloud |
Announcements and drawing |
More service cloud and Q&A |