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Austin Admin Group - Seasonal Release: Winter '20 with Steven Frers!

Sep 24, 2019, 10:30 PM – Sep 25, 2019, 1:00 AM

It'll be Fall for us, Winter for Salesforce, and you know what that means, another seasonal release! Join the #SalesforceATX Admin User Group, along with our customer success expert Steven Frers (Director, Customer Success | Salesforce) who will be plowing through the Winter '20 release, and giving out some awesome swag! Join us for free food, swag, drinks, networking, and community building!

About this event

We welcome everyone to come join us for a virtual journey through the Winter '20 seasonal release!

Come join us to hear about his favorite features from this upcoming release! Make sure to tell your network about this event with the hashtag #SalesforceATX on Twitter & LinkedIn! 


Please Welcome our Speaker

Steven Frers | Director, Customer Success | Salesforce, Texas Region

I have 30+ Years Experience in Customer Service, Business Operations, and IT strategy. In my career I have focused specifically on business value, user adoption, and cloud, social, and mobile technologies. I've worked in a variety of businesses from start-ups to Fortune 100, specializing in process improvement, business value, and change management. I am 6x certified!

- Married to Debbie (we have 5 girls!)

- Austinite for 23 years, grew up in South, TX

- Love cooking, Sports, Watching Movies

- Favorite Teams: Texas A&M Aggies, Dallas Cowboys, San Antonio Spurs

Salesforce Experience:

- Former Customer - 2006-2009 - CompassLearning

- Independent Consultant - 2009-2010

- Gold SI Partner - Svc Cloud Practice Dir (2010-2014)

- Most recently I am a Director of Customer Success for the Texas region!

Favorite features:

- Process Builder/Flow, Publisher Actions, LEX Console


Instructions to the Venue

Address: Etter-Harbin Alumni Center, 2110 San Jacinto Blvd, Austin, TX 78712

Use the “North Entrance” to go to the Legends Room. (If facing the building, it’s the entrance to the far right.)


PARKING:

 Limited free parking available underneath the building; entrance on the right under the building. If the onsite parking is full, another option is paid parking in the UT San Jacinto Parking Garage - 2400 San Jacinto Blvd, Austin, TX 78705. Enter via the parking garage, or via the North Door (to the right).  Trucks may not fit in this garage.

If there is not enough parking underneath (or your car won’t fit), then the nearest Parking Garage is San Jacinto; you would park there, walk down, and pay upon exit. 

UT San Jacinto Parking Garage - 2400 San Jacinto Blvd, Austin, TX 78705 (pay to park)

Speaker

  • Steven Frers

    Salesforce

    Director, Customer of Success

Agenda

Check In/Admin Essentials
Announcements
Speakers!
Wrap up and Goodbyes

Group Leaders

  • Chris Robertson

    Bazaarvoice

    Leader

  • Kavita Patel

    Slalom

    Community Group Leader

  • Tracy Nguyen

    Community Group Leader

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