Strong process knowledge management background combined with skills and experience in technology management for more than 25 years. Involved in and contributed to the field of practical process knowledge preservation. No-nonsense approach and a unique and practical way to involve and motivate people regarding process knowledge management, process thinking and creating awareness. This shows in the form of the San Francisco based Elements.cloud where he, as one of the early co-creators of the Universal Process Notation (UPN), uses his knowledge to add value to this great initiative. Elements.cloud specifically has a focus on Salesforce partners, consultants and admins in order to make their life easier by providing an agile analysis and maintenance platform supporting Salesforce implementations.