Program Terms

Welcome to the Salesforce Community Group Program. We’re glad you’re here, and we hope you enjoy everything we have to offer.

Please read these Program Terms carefully because they are a binding agreement between you and, inc., its affiliates, and subsidiaries (“Salesforce” or “We”).

These Program Terms govern your use of the Sites and your participation in the Salesforce Community Group Program (“Program”). In these Program terms, the word “Sites” refers to the services offered on the Program sites. You automatically agree to these Program Terms, the Terms of Service, and to our Privacy Statement (collectively “Terms”) simply by using or logging into the Sites and participating in the Program. The Terms of Service and the Salesforce Privacy Statement are incorporated herein by this reference and which may be updated from time to time.

Please note that we offer many services. Your use of Salesforce products or services are provided by Salesforce pursuant to a separate manually or digitally-executed agreement. Those additional terms become part of your agreement with us, if you use the services or log into the Sites.

We may modify these Terms at any time so be sure to check back regularly. By continuing to participate in the Program or using or logging in to a Site after these Terms have changed, you indicate your agreement to the revised Terms. If you do not agree to the changes, you should stop participating in the Program and using or logging in to the Sites.


Participation in the Program

Salesforce Community Groups are customer-organized groups that meet online and in-person. Please note that these Groups are not run by Salesforce. Instead, they are run by Community Group Leaders who are passionate about our services, but do not work for and are not employed by Salesforce. As a result, the views expressed by Community Group Leaders – or expressed by any other Community Group members – do not necessarily reflect the views of Salesforce. Similarly, keep in mind that any communications you receive from a Community Group Leader or other Community Group members do not come from Salesforce. Instead, they are sent by Community Group Leaders or Community Group members in their individual capacities.

Participating in the Program does not make you an employee of Salesforce. This means that you cannot claim to be an employee of Salesforce or claim to speak as a Salesforce representative. Further, you cannot sign contracts or enter into agreements on Salesforce’s behalf. Program participants are not entitled to any benefits that Salesforce employees are entitled to under Salesforce’s policies or programs.

We expect you, as a Program participant, to be aware when you have a conflict of interest due to employment or other projects you are involved in. You are expected to abstain or delegate decisions that may be seen to be self-interested. Further, you should never share any confidential or proprietary information owned by yourself, by your current employer, or other third party.  

All Program participants must abide by the Terms and be considerate, respectful, and collaborative. Any discussion, post, comment, or action, online or offline, that is intimidating, harassing, abusive, or that promotes hatred or discrimination of any kind will not be tolerated. This includes, but is not limited to, discrimination based on protected personal characteristics such as race, color, national origin, age, religion, sex, sexual orientation, gender identity, pregnancy, medical condition or disability, or veteran status. We believe our Program community should be truly open for everyone. As such, we are committed to providing a friendly, safe and welcoming environment for all, regardless of gender, sexual orientation, disability, ethnicity, or religion.

Unacceptable behavior will not be tolerated. Behaving in a way that is inconsistent with these Program Terms may result in removal from the Program. Please refer to the Terms of Service for additional terms governing the Content (as defined in the Terms of Service)  you may post and your participation in the Program.

Prohibited Countries

Salesforce complies with U.S. regulations related to embargoed countries and regions. As such, Salesforce currently prohibits the unauthorized usage of its products and services in Cuba, Iran, North Korea, Sudan, Syria, and the region of Crimea. Salesforce Community Groups are not supported in these regions. Because this list of countries and regions may change from time to time, customers and their users are urged to consult the relevant regulations, including the U.S. Export Administration Regulations (15 CFR Part 730 et seq.), U.S. Office of Foreign Assets Control sanctions programs, and Canada's Area Control List under Canada's Export and Import Permits Act.


These terms were last updated on May 11, 2018.