Discussion: Topics for Nairobi Salesforce Connect

Summary: The discussion initiated by Dennis Mwangi revolves around gathering ideas for topics at the upcoming 'Nairobi Salesforce Connect' event. Magdalene Ekeya expresses excitement for the event and suggests various topics that would add significant value. These include exploring Salesforce Flow & Automation with practical demos, strategies for cost-effective implementation for SMEs, career growth advice in the Salesforce ecosystem, integration of AI with CRM, and local Kenyan Salesforce implementation stories. The focus is on creating an engaging and learning-rich experience for the Salesforce community in Nairobi.

AI Summary

We are excited to bring together the vibrant Salesforce community of Nairobi for the 'Nairobi Salesforce Connect' event. To ensure that the event is as beneficial and engaging as possible, we invite you to share your thoughts on the topics you would like to see covered during this event.

Questions to Consider:

What specific Salesforce tools or services do you want to learn more about?
Are there any recent trends or technologies related to Salesforce that you think should be discussed?
Do you have any challenges or questions regarding Salesforce that you would like addressed by experts?
Have you had any personal experiences with Salesforce that you would like to share with the community?

Your input is invaluable in creating a meaningful and enriching experience for everyone involved. We look forward to hearing your ideas and making this event truly extraordinary together!

1 comment

Magdalene Ekeya

2 weeks, 2 days ago

Hi Dennis,

I’m genuinely excited about the upcoming Nairobi Salesforce Connect- it’s such a great opportunity to learn, connect, and grow within our local ecosystem.

In response to the discussion points you shared, here are a few topics I believe could really add value to the event:

Salesforce Flow & Automation

I’d love to see real-life use cases showing how teams are simplifying work with Flows, especially now with the growing adoption of Agentforce. Practical demos would be a huge plus!

Salesforce for SMEs & Startups

Many small businesses in Kenya (and across Africa) are curious but cautious about Salesforce. I think a session on lean, cost-effective implementation strategies would resonate with many.

Career Growth in the Ecosystem

As someone building a path in this space, I’d appreciate insights on navigating career transitions into roles like Admin, Business Analyst, or Developer- especially advice that's relevant to the African job market.

AI & CRM Integration

The potential of Einstein AI and GPT tools is fascinating! It would be great to explore how these innovations are being applied practically within Salesforce to drive better customer engagement.

Local Implementation Stories

Hearing from companies and individuals within the Kenyan region about their Salesforce journey- the wins, lessons, and roadblocks- would provide relatable insights we can all learn from.

Looking forward to what others share- and more than anything, excited to be part of a thriving, growing Salesforce community right here in Nairobi.

Dennis Mwangi

1 week, 6 days ago

These are great recommendations, we will incorporate them in our discussions...