Transformation Catalyst leading large customers in Digital Transformation journey based on Salesforce solutions, leveraging on Salesforce Innovation Lab value proposition.

Executive manager with 20 years experience in IT and Strategy Consulting and strong background in technology: CRM, Customer Service, IoT, Systems Integration, Enterprise Content Management, IT Architecture, eLearning, ICT Process Evaluation and Definition, Disaster Recovery Solutions and Architectures, ICT Governance, Cloud Solutions and Architectures, Datacenter Design and Sourcing strategy, Social Media and Social Network.

Deep experience in IT Transformation Program, Business Process Reengineering, Project Management, Sourcing Strategy, IT Spending Review.

Strong experience in startup processes, build and leadership of high potential teams to achieve and overachieve results.

Strong experience in managing heterogeneous teams (customers, suppliers, etc) and in managing complex ICT programs, with impacts on business processes too.

In the last 13 years, she has gained a solid experience in ICT, CRM, marketing, procurement & supply chain contexts enabling digital transformation projects and she developed transversal skills including customer management, project management and team working.

She has a natural skill in building and maintaining business relationships with both customers and colleagues.

She is highly motivated, able to work under pressure and ready to keep on working to further build and improve her skills.

Her professional experiences taught her how to excel in an international environment, to be flexible and to achieve and consistently maintain the highest standards.

She believe in fairness and team spirit, and this is highly appreciated among her colleagues. She has good relational and organizational skills with a strong ability to adapt to challenging situations.

Finally yet importantly, she likes to approach her working tasks with enthusiasm and curiosity.