Celebrate 20 years of the Trailblazer Community with us on Social!

Agentblazer AMA: Agentforce Voice

May 5, 2:30 – 3:30 PM (UTC)

Trailblazer Community Cove

Curious about how Agentforce Voice works? Get your questions answered by the people building Agentforce Voice.

AIAdminAgentforceArchitectDeveloper

About this event

Curious about how Agentforce Voice works? Get your questions answered by the people building Agentforce Voice. Want to know what's possible for your agentic enterprise, what new ways agents can leverage to communicate with your customers, and how to make the most of it? This is your chance to go straight to the source.

Join us for a live, community-powered Ask Me Anything (AMA) where you'll get real answers to your real questions — no slides, no scripted demos, just honest conversation with two of the leading minds behind Agentforce Voice.

What can you ask questions about?

  • How do I enable Agentforce Voice for an existing Service Agent that's built on Agentforce?

  • How is routing handled by Agentforce Voice?

  • What use cases is Agentforce Voice best for today?

  • Are there any key considerations to be mindful of before starting an Agentforce Voice implementation?

  • What are you most excited about regarding the future of Agentforce Voice?

Meet the Speakers

Will Matteson — Director, Product Management, Salesforce
Will leads product management for Agentforce Voice, pushing the boundaries of how AI understands and speaks human language — now across even more languages and use cases. With a background spanning Voice Lab (acquired by Meta), Riot Games, Bain, and NASA, Will brings a rare blend of technical depth and product intuition to help you understand where voice AI is headed and what it means for your organization.

Ashwin Bijani — Director, AI Product Engineering, Salesforce
Ashwin is on the engineering front lines of building Agentforce Voice, turning product vision into real, scalable technology that drives ROI. His hands-on expertise in AI product engineering means he can speak to the technical depth, architecture decisions, and practical implementation realities that matter most to Agentblazers–developers, architects, partners, and customers.

Join us for the AMA to get your questions answered from two of the leaders behind Agentforce Voice!

Speakers

  • Will Matteson

    Salesforce

    Director, Product Management

  • Ashwin Bijani

    Salesforce

    Director, AI Product Engineering

Hosts

  • Joel Primack

    Salesforce

    Agentblazer Community Manager

  • Marissa Chesney

    Salesforce

    Agentblazer Community Manager

Group Leaders

  • Mallory Ranahan

    Salesforce

    Senior Director, Trailblazer Community

  • Alex Pisani

    Salesforce

    Director, Trailblazer Community

  • Marissa Dimino Burns

    Salesforce

    Director, Trailblazer Community

  • Jenn Hudnet

    Salesforce

    Senior Community Manager

  • Michelle Blair

    Salesforce

    Senior Community Manager

  • Jose Mora

    Salesforce

    Community Manager

  • Robin Bowdoin

    Salesforce

    Community Manager

  • King Victor

    Salesforce

    Community Program Coordinator

  • Vanessa Carman

    Salesforce

    Community Coordinator

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