Open mic night is new and we loved the idea when it was suggested to us by Greg - who will run us through it. It gives you the chance to ask any question you always wanted to ask about the Salesforce platform. If you face a challenge in your current project, have a question about specific Salesforce functionality, just want to validate your thinking of an architectural approach or have a career question - this is your forum to ask. We will have experts from all areas present - YOU! 

As our second topic, we will have Suri to present on how to build Einstein Bots declaratively but also how you can extend it using apex. In addition, he will share a wealth of best practices.