Hello Trailblazers! We (Mumbai WIT) are excited to kick-off our next virtual meet of 2021. Join us for yet another meet-up to learn, collaborate and have fun! Khyati Mehta (Kolkata WIT Group Leader) will help us understand & explore the 2 key features of Service Cloud: Omni-Channel Routing & Live Web Chat with some real business Use cases that can help us enhance our business support process. Please fill up some additional information using below URL, if not already, as this is useful for us to contact you for swags or any other further communication! Catch y'all soon! Please access the slides (in .pdf) here - https://drive.google.com/file/d/1RgVn4O2lNlrl96InsLL5PyYMfsNXdYwJ/view?usp=sharing
September 11 – 16, 2021
5:30 AM – 7:30 AM UTC
| Welcome and Intro |
| Service Cloud: Omni Channel & Live Web Chat |
| Networking + Fun + Swags! |
