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From Feedback to Features: How Salesforce Decides What to Build Next

Special Session in Zurich with David Gardner (Salesforce HQ)

We’re excited to welcome David Gardner, VP, Research & Insights – at Salesforce Headquarters, for an exclusive session with the Zurich Salesforce User Group.

David will share how Salesforce systematically leverages customer and user feedback to:

•⁠ ⁠influence and prioritize product investments and roadmaps

•⁠ ⁠identify emerging needs and opportunities

•⁠ ⁠refine user experiences across Clouds and Industries

•⁠ ⁠close the loop between customers, product, and design

Following his insights, we’ll open the floor for Q&A and direct feedback to Salesforce — a unique opportunity to engage with one of the leaders shaping the future of the platform.

While you're waiting for the next event, let's connect:

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https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F93A000000DGZy