New group applications open from Oct 1st through Oct 31st

Unlock the Power of Intelligent Customer Service: GenAI & AgentForce

Oct 6, 6:30 – 8:30 AM (UTC)

Salesforce User Group, Ranchi, India

Join us for an insightful session on the latest advancements in GenAI and learn how AgentForce can transform customer interactions.

AI and DataGenerative AI

About this event

Join us for an insightful session exploring the transformative potential of Generative AI (GenAI) and AgentForce in customer interactions.


Session Highlights:

GenAI Fundamentals: Understand the capabilities and applications of Generative AI.

AgentForce Overview : Discover how AgentForce enhances customer service efficiency and accuracy.

Revolutionizing Customer Service: Learn how AI optimizes service operations and drives business outcomes.


Takeaways:

- Understand the future of customer service with intelligent agents

- Learn how to leverage GenAI and AgentForce for improved efficiency and accuracy

- Explore real-world applications and best practices

- Network with industry experts and peers

Join the Session and Unlock the Potential of AI-Driven Customer Service!

Speaker

  • Nikhil Chowdhury

    Cognizant

    Technology Architect Manager

Group Leader

  • Swati Kumari

    Community Group Leader

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