Learn about Salesforce features related to Agentforce. The session agenda includes

Storytelling for Salesforce consultants: Dr Ashwini

Empowering Salesforce with Claude: Aman

Agentforce Grid Decoded: Spreadsheet-Simple AI Workflows in Salesforce: Sarthak

The session details are included below.

Empowering Salesforce with Claude:

Connecting Claude to Salesforce Headless 360: Transforming CRM Data into Autonomous Business Operations

Agentforce Grid Decoded Spreadsheet-Simple AI Workflows in Salesforce:
A hands-on look at Agentforce Grid - build a real, closed-loop AI workflow live, from raw data to automated action, without writing a single line of code.

Storytelling for Salesforce consultants:
In the world of IT consulting, successful projects are not driven by technology alone—they are driven by the ability to connect technology with people, business challenges, and meaningful outcomes. Storytelling is a powerful skill that helps consultants move beyond explaining features and functionality to communicating value, building trust, and inspiring action.

This session will explore how Salesforce consultants, architects, developers, business analysts, and sales professionals can use storytelling to make complex solutions easier to understand and more relevant to stakeholders. Through practical examples and real-world consulting scenarios, participants will learn how to transform technical discussions into compelling narratives that highlight customer challenges, solution journeys, business outcomes, and measurable impact.