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Local Trailblazer Series - Support Ticket Integration - Wordpress & Salesforce with Mira Shah

May 13, 2021, 10:00 – 11:00 PM

Salesforce User Group, Brisbane, Australia

Mira Shah is the National CRM Project Manager at Optical Solutions Australia. Mira will be presenting some of the solutions she's worked on at her organisation, Optical Solutions Australia, where they have integrated their support ticket system with Salesforce, developing a WordPress portal with real-time syncing.

About this event

The next event in our "Local Trailblazer Series" is Support Ticket Integration - Wordpress and Salesforce with Mira Shah.  

Mira will be presenting some of the solutions she's worked on at her organisation, Optical Solutions Australia, where they have integrated their support ticket system with Salesforce, developing a Wordpress portal with real type syncing. 

Mira is the National CRM Manager at Optical Solutions Australia and a Salesforce Lightning Platform Champion.

Speaker

  • Mira Shah

    Optical Solutions Australia

    National CRM Project Manager

When

When

Thursday, May 13, 2021
10:00 PM – 11:00 PM UTC

Agenda

Welcome and Introduction
Mira Shah - Support Ticket Integration
Q&A
Wrap Up and Close

Group Leaders

  • Vickie Jeffery

    Ausure Pty Ltd

    Community Group Leader

  • Rebecca Aichholzer

    VISEO

    Community Group Leader

  • Tim Combridge

    Sensible Giraffe

    Community Group Leader

  • Preena Johansen

    Telstra

    Community Group Leader

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