Birmingham User Group - 22nd June 2023

Jun 22, 2023, 1:00 – 5:00 PM

This is an excellent opportunity to network, learn, share best practices and hear from other Salesforce users from all areas of the industry. After the main event we head to the pub for a few more drinks, so you might want to leave the car at home!

About this event

This is an excellent opportunity to network, learn, share best practices and hear from other Salesforce users from all areas of the industry. At this event we are delighted to welcome the following guest speakers.

We are still in the process of finalising all our guest speakers and their content but so far we have...


Nigel Dunand - Sandler

Break the Rules and Close More Deals

This is an opportunity to look at you sales process from a different perspective. Gain insights into how you can keep yourself motivated and inspire your team to sell more – more efficiently and more naturally.

  • Annoyed at how many good deals are stuck in your CRM pipeline?
  • Wasting time and resources on proposals and quotations that eventually go nowhere?
  • Struggling to understand why so many potential customers are putting off purchases?
  • Frustrated that you or your salespeople are "too busy" to prospect for new opportunities?
  • Disappointed that even some of your best customers haggle over price…and kill your margins?
  • Find out how you can get the results your business deserves by using Lean concepts in your sales process and discover how to implement different techniques, shift attitudes, and change behaviours.


Amy Grenham & James Wright - Ortoo Apps

Everything is about to change: How is AI going to impact Salesforce productivity in the next 12 months

AI + GPT is about to change everything we thought we knew about work productivity.

Ortoo’s mission to make sure that every organization has a chance to get onboard and implement the automation they need to be more effective on Salesforce.

In this session, we will work through our forecast for the future of productivity with AI + GPT + Salesforce. We will showcase examples of what organizations can do now to drive greater results with automation, and what we predict they’ll need to know next.

Don’t expect to sit comfortably, there will be plenty of opportunity for audience participation!  


Leanne Harkin - system-f

Life as a Salesforce Digital Nomad

Fresh back from 6 months travelling and working in Central and South America, Leanne will be sharing the highs and the lows of working while on the road!

Leanne will also share details of a project started with the people of Comuna 8 in Medellin, Colombia as part of her commitment to the Salesforce 1% Pledge


Nazli ISIK

Best Practices for Successful Implementation and Development in Salesforce

This presentation focuses on key guidelines to ensure a successful implementation and development journey in Salesforce. These best practices are essential for organizations/professionals seeking to leverage the power of Salesforce effectively. By defining clear objectives, engaging stakeholders, and thoroughly planning the project, companies can set themselves up for success.

Leveraging standard functionality and exercising caution with customization help strike a balance between out-of-the-box capabilities and tailored solutions. Attention to data quality and migration ensures accurate and reliable information in the system. User training and adoption, along with rigorous testing, are crucial for maximizing the benefits of Salesforce.



Speakers

  • Nigel Dunand

    Sandler

  • Amy Grenham

    Ortoo Apps

  • Leanne Harkin

    system-f

    Salesforce Instructor

  • James Wright

    Ortoo

    CMO,

  • Nazil Lee

    Salesforce Developer

When

When

Thursday, June 22, 2023
1:00 PM – 5:00 PM UTC

Agenda

Registration & Networking
Presentation 1
Presentation 2
Coffee Break
Presentation 3
Presentation 4
Beer & Pizza!

Group Leaders

  • Leanne Harkin

    system-f

    Community Group Leader

  • James Beezley

    SkySail Solutions

    Community Group Leader

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