People Before Platforms: Adoption, Change & Finding Your Salesforce Path (#KD26 Playback Series)

Oct 8, 3:30 – 5:00 AM (UTC)

Salesforce User Group, Auckland, New Zealand

Technology projects succeed or fail because of people.Join us for a special double-feature in our Kiwi Dreaming Playback...

About this event

Technology projects succeed or fail because of people.

Join us for a special double-feature in our Kiwi Dreaming Playback Series, showcasing two inspiring sessions that explore the human side of Salesforce, from driving adoption to building an unexpected career in the ecosystem.

🎤 Dan Gooden (SolveSimple)

Stop Rolling Out, Start Bringing People Along

Have you ever heard "the users just won't adopt it"?

Dan challenges this thinking through the story of Thea, a customer service professional whose knowledge, experience, and relationships create value that no system can replace.

This thought-provoking session explores why change initiatives struggle when lived experience is ignored and demonstrates how delivery teams can partner with users to create solutions people genuinely want to use.

You'll learn:

✅ Why users are often the source of value, not the obstacle
✅ How change and adoption break down
✅ Practical approaches to meaningful user engagement
✅ How to design solutions that make people's jobs easier, not harder

🎤 Sarah Whitau (Waikato-Tainui)

Nā Tōku Ara ki Salesforce – My Salesforce Journey from Accidental Admin to Functional Consultant

He kōrero nō te ngakau – a talk from the heart.

From accidental admin to Salesforce leader, Sarah shares a candid, funny, and deeply personal journey through the Salesforce ecosystem.

Through stories of unexpected opportunities, lessons learned, community support, and a few memorable mistakes, Sarah explores how saying "yes" before you're ready can shape a career and why the Salesforce Ohana continues to be one of the community's greatest strengths.

You'll leave with:

✅ Inspiration to embrace your own career journey
✅ Lessons from real-world successes and missteps
✅ A reminder that growth rarely follows a perfect plan
✅ A renewed appreciation for the people who help us succeed

Whether you're new to Salesforce or a long-time community member, this session is a powerful reminder that your story matters, your journey has value, and none of us got here alone.

Speakers

  • Dan Godden

    SolveSimple

    Founder

  • Sarah Whitau

    Waikato-Tainui

    Salesforce Administrator

Group Leader

  • Joanne Moore

    Auckland Trailblazer Community Group Leader

    Manager

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