User Adoption: What should my approach be and what tools can I leverage?

Aug 26, 2021, 10:00 – 11:30 PM

We can build the coolest things on the Salesforce Platform but if our users are not adopting the system, then we have not succeeded in our job as our organization's Salesforce champion. Explore the approach behind user adoption and what tools are available to aid in this with 3x Salesforce MVP Lizz Hellinga including myTrailhead, In-App Guidance and many more!

About this event

We can build the coolest things on the Salesforce Platform but if our users are not adopting the system, then we have not succeeded in our job as our organization's Salesforce champion. Explore the approach behind user adoption and what tools are available to aid in this with 3x Salesforce MVP Lizz Hellinga including myTrailhead, In-App Guidance and many more! 

Speaker

  • Lizz Hellinga

    Salesforce

    Admin Evangelist

When

When

Thursday, August 26, 2021
10:00 PM – 11:30 PM UTC

Agenda

10:00 PMSettling In + Announcements
10:15 PMUser Adoption Presentation
11:00 PMQuestions (related or unrelated to the topic!)

Group Leaders

  • Lynda En

    Leader

  • Clair Lam

    Leader

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