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The Case Object: Improving Nonprofit Organization Support and Services

May 18, 2023, 10:00 – 11:30 PM (UTC)

Salesforce Nonprofit User Group, Vancouver, Canada

Almost all nonprofits have Service Cloud as part of their Salesforce package - what are some ways they can be used? Learn how the Mandel Jewish Community Center of Cleveland saves 160 hours in the last six months by taking advantage of out of the box features of Service Cloud and Salesforce.

About this event

Almost all nonprofits have Service Cloud as part of their Salesforce package - what are some ways they can be used? Learn how the Mandel Jewish Community Center of Cleveland saves 160 hours in the last six months by taking advantage of out of the box features of Service Cloud and Salesforce.

Speakers

  • Jill Davidson

    Mandel JCC

    Director, Information Management Systems

  • Amanda Huffman

    Mandel Jewish Community Center

    Salesforce Administrator

When

When

Thursday, May 18, 2023
10:00 PM – 11:30 PM (UTC)

Agenda

10:00 PMIntroductions + Announcements
10:15 PMCases Object
11:00 PMAsk/discuss anything Salesforce related!

Group Leaders

  • Lynda En

    Leader

  • Clair Lam

    Passion Fruit Partners

    Leader

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