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Outcomes Management--A Practical Approach presented by Terry Cole, MVP

Jul 24, 11:00 PM – Jul 25, 12:30 AM (UTC)

Salesforce Nonprofit User Group, Austin, United States

Outcomes Management vs. Program Management vs Terry's custom Outcome reporting. NonProfit Cloud recently introduced some data structures for tracking Outcomes Management. NPSP never offered these objects. We'll cover what this is all about, and how outcome measurement differs from activity or engagement measurement (AKA Program Management). + more nonprofit news and Q&A. Wed July 24, 6 to 7:30 pm

About this event

Outcomes Management vs. Program Management 
vs. Terry's custom Outcome reporting.

NonProfit Cloud recently introduced some data structures for tracking Outcomes Management. NPSP never offered these objects. We'll cover what this is all about, and how outcome measurement differs from activity or engagement measurement (AKA Program Management).
Since none of us are likely using NPC, we'll also cover how Terry's been tracking outcomes for years with a custom object and how you might get started to equip your team members to capture outcome data points. Then we'll cover how he has created additional analysis tools to track outcome reporting over time for bulk reporting (i.e., the whole organization has helped x people change their lives this month, or we served x people who have housing this month) as well as outcome reporting over time for specific engagements (i.e., this person has improved their scores on several outcome measurements by how much)

You'll come away with the ability to create user stories for your own org as to how to step up your NP game from tracking activities to outcomes, when the time is right.

Then we'll have some good ole office hour time with Terry and the latest NPC/NPSP thinking. Terry is a goldmine of how to run a proper nonprofit; ask him your questions!

Wednesday, July 24, 6 to 7:30 pm Central time

Speaker

  • Terry Cole

    Street Youth Ministry

    Salesforce MVPFounder and Executive Director

When

When

July 24 – 25, 2024
11:00 PM – 12:30 AM (UTC)

Agenda

11:00 PMWelcome, introductions, news
11:15 PMTerry and Outcomes Management
12:00 AMAsk the expert
12:30 AMAll go home!

Group Leader

  • Patricia Boyce

    The Front Porch and Salient Systems

    System Admin

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