
Oct 12, 1:00โโโ2:00โฏPM (UTC)
Salesforce Marketer Group, Prague, Czechia
A technical deep dive into building an AI Email Agent with Agentforce, Salesforce MCP Servers and Marketing Cloud Engagement - from architecture and security to turning natural-language requests into real MCE workflows.
AI in Marketing Cloud Engagement (MCE) is getting a lot more interesting than simply generating subject lines and copy.
Join me for a technical session designed for the Salesforce Marketing Cloud engineering community, where I'll share how I approached building an AI Email Agent using Agentforce, Salesforce MCP Servers, and Marketing Cloud Engagement.
We'll go behind the scenes of the architecture and explore how an AI agent can move from understanding a campaign request to interacting with MCE to support email development.
We'll also dive into:
๐น How Salesforce MCP Servers connect AI agents to Marketing Cloud Engagement
๐น Configuring and authenticating the MCE MCP Server
๐น Agentforce + MCP + MCE architecture
๐น Turning natural-language requests into actionable SFMC workflows
๐น MCP permissions, API scopes, and least-privilege access
๐น Why MCP experimentation should start in a sandbox/development environment
๐น Using read-only access before expanding production capabilities
๐น Human-in-the-loop approvals, dry runs, and validation
๐น Lessons learned and best practices for MCE engineers
๐น Where agentic Marketing Cloud development could go next
This isn't just about asking AI to write an email.
It's about exploring what happens when AI agents can securely understand, interact with, and take action within the Marketing Cloud ecosystem.
If you're an MCE architect, developer, or technical marketer exploring Agentforce, MCP, or agentic marketing, this session is for you.
#Salesforce #SFMC #MarketingCloud #Agentforce #MCP #ModelContextProtocol #SalesforceDevelopers #MarketingCloudEngagement #AI #AgenticAI
Under Armour
Global Salesforce Marketing Cloud Lead Architect
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