๐Ÿš€ From Prompt to Production: Building an AI Email Agent with Agentforce + SFMC leveraging MCP Servers

Oct 12, 1:00โ€‰โ€“โ€‰2:00โ€ฏPM (UTC)

Salesforce Marketer Group, Prague, Czechia

A technical deep dive into building an AI Email Agent with Agentforce, Salesforce MCP Servers and Marketing Cloud Engagement - from architecture and security to turning natural-language requests into real MCE workflows.

AIMarketing Cloud

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About this event

AI in Marketing Cloud Engagement (MCE) is getting a lot more interesting than simply generating subject lines and copy.

Join me for a technical session designed for the Salesforce Marketing Cloud engineering community, where I'll share how I approached building an AI Email Agent using Agentforce, Salesforce MCP Servers, and Marketing Cloud Engagement.

We'll go behind the scenes of the architecture and explore how an AI agent can move from understanding a campaign request to interacting with MCE to support email development.

We'll also dive into:

๐Ÿ”น How Salesforce MCP Servers connect AI agents to Marketing Cloud Engagement

๐Ÿ”น Configuring and authenticating the MCE MCP Server

๐Ÿ”น Agentforce + MCP + MCE architecture

๐Ÿ”น Turning natural-language requests into actionable SFMC workflows

๐Ÿ”น MCP permissions, API scopes, and least-privilege access

๐Ÿ”น Why MCP experimentation should start in a sandbox/development environment

๐Ÿ”น Using read-only access before expanding production capabilities

๐Ÿ”น Human-in-the-loop approvals, dry runs, and validation

๐Ÿ”น Lessons learned and best practices for MCE engineers

๐Ÿ”น Where agentic Marketing Cloud development could go next

This isn't just about asking AI to write an email.

It's about exploring what happens when AI agents can securely understand, interact with, and take action within the Marketing Cloud ecosystem.

If you're an MCE architect, developer, or technical marketer exploring Agentforce, MCP, or agentic marketing, this session is for you.

#Salesforce #SFMC #MarketingCloud #Agentforce #MCP #ModelContextProtocol #SalesforceDevelopers #MarketingCloudEngagement #AI #AgenticAI

Speaker

  • Devin Gisonno

    Under Armour

    Global Salesforce Marketing Cloud Lead Architect

Group Leaders

  • E O

    CzechDreamin

    Community Group Leader

  • Ivanka Gladysh

    sacrecode.com

    Owner

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