Bringing the UK/EMEA education community back together in person.
About this event
See and hear about the work of trailblazing institutions delivering on the platform - please check out the agenda below.
In addition, there will be an 'Ask the Architect' stand and a number of ISVs in the break area, and with over 30 different institutions already registered to attend there will be plenty of opportunity to network, share and learn with the Salesforce education community.
This will be our first user group in 3 years, as we seek to meet up more regularly again.
Free attendance for education customers. ISVs please get in touch re attendance and support of the event.
When
Wednesday, February 22, 2023 9:30 AM – 5:30 PM UTC
Visit the 'Ask the Architect' stand and a number of ISVs in the break area before the sessions get underway.
10:30 AM
Welcome
10:35 AM
London School of Economics
Hear about LSE's Enterprise journey for staff and students to date; see what LSE has been delivering in recent projects including a comprehensive solution for the Disability and Wellbeing Service utilising Education and Experience Clouds, and a Graduate Applicant Portal based on Experience Cloud; and hear what is coming next - with Mike Page, Head of Enterprise CRM & SRS; Martyn Annis, Head of Student Services; Victoria Frost, Deputy Head of Student Services (Wellbeing).
11:05 AM
Coventry University
Engaging Students.
How Coventry University Group have deployed and are developing the Salesforce platform from first contact through recruitment, admissions, enrolment and then engagement whilst at the University - with Steve Booth, Director of Digital Services and Jo Cookson, Associate Director of Conversion.
11:30 AM
University of East Anglia
Turbo-boosting student engagement. UEA will share some of their insights & tips for how embracing Artificial Intelligence can add rocket fuel to your student engagement - with Paul Napleton, Head of Digital & Marketing Automation
You can also check out their recent Trailblazer video here: https://www.youtube.com/watch?v=83-CrRzu9to
11:55 AM
Coffee break
12:10 PM
Salesforce
Education Cloud, Education Cloud, Education Cloud. The latest on all things Salesforce from the .org team.
12:35 PM
An introduction to Creation Technology, our lunch sponsors
12:45 PM
Lunch, sponsored by Creation Technology
1:30 PM
Demo Jam
Selected app providers have 10 minutes each to showcase their products as they battle it out for a coveted prize, featuring Blackthorn, Elements, Experian, Liaison, OwnBackUp, and ProvenWorks.
2:45 PM
Break
3:00 PM
EMEA Higher Education Advisory Council
The EMEA Higher Education Advisory Council works with Salesforce to give feedback about the platform and influence on behalf of the EMEA region. Hear how the groups work, its aims, and how you can apply to join - with Peter Theunert, Head of Process Digitization at Bucerius Law School and Sergio Saldana Prieto, Digital Evolution, Universidad Francisco de Vitoria.
3:25 PM
BI Norwegian Business School
How BI Business School in Norway has implemented Service, Sales, Marketing and Experience Cloud to provide digital solutions for their students and employees. A look at BI’s roadmap for Salesforce, which includes the new Application and Admissions solution - with Kjersti Mellingen, Salesforce Solution Architect
3:50 PM
Plymouth University
App to the Future!
Find out how Plymouth is using a fusion of Education Cloud and their Mobile App to power-up their engagement strategy and deliver personalised communications into students’ hands - with Rupert Frankum, Digital Experience & Platforms Manager
