🚀 Salesforce Business Analyst Training – Session 3

Join us for the first session of our Salesforce Business Analyst Series, designed to help you understand how Salesforce projects are driven from a business perspective.

In this session, we’ll explore how Business Analysts create and manage project documentation throughout the Salesforce implementation lifecycle. Proper documentation plays a critical role in ensuring clear communication between business stakeholders, developers, admins, testers, and project teams.

Topics covered in this session include:

1. BRD, FSD, and SRS documentation
2. Requirement gathering documentation
3. Traceability matrix and documentation best practices
4. AS-IS vs TO-BE process mapping
5. Business workflows and flow diagrams
6. Process mapping in Salesforce projects
7. Common documentation mistakes and challenges

Attendees will gain a practical understanding of how Business Analysts document business requirements, organize information, and support successful Salesforce project delivery through structured documentation and process mapping techniques.

🎯 Perfect for:

• Beginners entering the Salesforce ecosystem

• Aspiring Business Analysts

• Admins/Developers wanting functional knowledge

• Students & Fresh Graduates

Who should attend:

• Beginners exploring Salesforce careers
• Aspiring or current Business Analysts
• Developers, Admins, and Consultants
• Architects who want stronger business alignment

Why this session matters:

• Helps technical professionals understand business context
• Improves requirement clarity and solution design
• Reduces rework caused by misunderstood requirements
• Builds end-to-end project understanding, not just siloed knowledge

Why attend:

This session will give you a clear direction if you’re planning to move into a Business Analyst role, while also helping technical professionals enhance their impact by understanding the business side of Salesforce projects.