🚀 Salesforce Business Analyst Training – Session 2

Join us for the first session of our Salesforce Business Analyst Series, designed to help you understand how Salesforce projects are driven from a business perspective.

In this session, we will explore the role of a Salesforce Business Analyst (BA) and how they act as a bridge between stakeholders and technical teams to deliver effective solutions.

📘 Topic: Requirement Gathering

In this session, participants will learn the core techniques and practical approaches used by Salesforce Business Analysts to gather and analyze business requirements effectively.

We will cover:

✔ Types of Requirements (Business, Functional & Non-Functional)

✔ Stakeholder Communication & Interviews

✔ Asking the Right Discovery Questions

✔ Understanding Current State vs Future State Processes

✔ Introduction to Jira & Confluence

✔ Documentation Best Practices

✔ Mock Client Interview Activity for Hands-on Practice

This session is designed to provide real-world exposure and help participants develop the communication, analysis, and documentation skills required in Salesforce projects.

🎯 Perfect for:

• Beginners entering the Salesforce ecosystem

• Aspiring Business Analysts

• Admins/Developers wanting functional knowledge

• Students & Fresh Graduates

Who should attend:

• Beginners exploring Salesforce careers
• Aspiring or current Business Analysts
• Developers, Admins, and Consultants
• Architects who want stronger business alignment

Why this session matters:

• Helps technical professionals understand business context
• Improves requirement clarity and solution design
• Reduces rework caused by misunderstood requirements
• Builds end-to-end project understanding, not just siloed knowledge

Why attend:

This session will give you a clear direction if you’re planning to move into a Business Analyst role, while also helping technical professionals enhance their impact by understanding the business side of Salesforce projects.