Trailblazers Connect - Summer 2023 Meetup

Salesforce Developer Group Nagpur & Amravati Hosting Joint Meetup Central India Trailblazers Community Group Presents - Trailblazers Connect - Summer 2023 Meetup

About this event

Central India Trailblazers Community Group Presents - Trailblazers Connect - Summer 2023 Meetup By Salesforce Developer Group Nagpur & Amravati. Let's join us with Salesforce Developer Group, Nagpur, and Amravati, India for another exciting session. We are coming up with an initiative called #DemystifySFProducts, where we are going to Demystify the existing Salesforce products with the help of industry expert speakers who are having immense knowledge and experience in that particular product.

Topic #1: Einstein Bots, by Manish Gour, Salesforce Technical Architect, TCS, Nagpur

Einstein bots are part of Salesforce Service Cloud. The main purpose of the Einstein bot is to interact with customers quickly and accurately without waiting for a human agent. Einstein bots can send messages, ask questions and perform actions based on the rules defined or based on the customer input.

Topic #2: Omni Channel, By Santosh Kumar, Salesforce Solution Architect, TCS, Nagpur

Omni-Channel is a Customer Service and Console based Salesforce feature that helps automatic routing of different kinds of work items (such as Leads and Cases) to agents. Omni Channel routes all the work items to the agents automatically based on the agent's capacity, priority, skillset, and etc.

Topic #3: GraphQL, By Ankur Deshmukh, Lead Consultant, Infosys, Nagpur

GraphQL is a powerful querying language that allows developers to retrieve only the data they need from Salesforce in a more efficient and flexible way than traditional REST API calls. In Salesforce, GraphQL can be used with Lightning Web Components (LWC) to retrieve data from Salesforce objects.

Date & Time: 27th May 2023, 11.00 AM IST

Venue: Tata Consultancy Services, MIHAN SEZ, Nagpur

You will have a surprise at the end of the event, so please stay tuned !!!



Saturday, May 27
11:00 AM - 2:00 PM (IST)


Tata Consultancy Services
MIHAN, SEZ Nagpur441108

Group Leaders

  • Amit Behere

    Amit Behere


    Community Group Leader

  • Aniket Kohale

    Aniket Kohale

    Perficient, Nagpur

    Community Group Leader

Join your local Trailblazer Community Group, meet other developers & get best practices for building on the App Cloud