May 19, 8:00 – 9:30 PM (UTC)
Salesforce Business Analyst Group (Virtual)
This AAPI Heritage Month, we are breaking down how the mechanics of social stereotyping mirror the technical flaws of biased AI training models. Using concrete examples of computer vision and automated policy failures, this engaging session explores why BAs must champion randomized, representative data and cross-examine the "happy path."
As Business Analysts, we are the architects of system logic—which means we are also the first line of defense against systemic bias. This AAPI Heritage Month, we are breaking down how the mechanics of social stereotyping mirror the technical flaws of biased AI training models. Using concrete examples of computer vision and automated policy failures, this engaging session explores why BAs must champion randomized, representative data and cross-examine the "happy path." Learn how to spot data skew, question model transparency, and design systems that accurately reflect the global community.
Anh Phuong Ta is a lifelong Business Analyst, former systems integrations consultant, and Salesforce Functional Architect known for turning complex enterprise challenges into clear, human-centered solutions. With deep expertise in servicing transformations, Salesforce Service implementations, and integrated system design, she blends technical insight with a people-first approach rooted in thoughtful requirements elicitation, collaboration, and delivery excellence.
Stick around after for the usual #BABA news, lively discussion, and some unfiltered, unrecorded BA community magic.
You’ll have to be there to meet the requirements. If you can’t make it live, we post recordings on our YouTube channel:
https://www.youtube.com/@BadassSFBA
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