Register Now for Agentforce Hackathon NYC: November 18th & 19th in New York City

Agentforce is a BA's Dream Job

Oct 29, 8:00 – 9:00 PM (UTC)

Salesforce Business Analyst Group (Virtual)

Curious how your skills can shape exceptional AI-driven customer experiences? 🤖✨ Business Analysis is critical to design an exceptional customer experience delivered by an AI Agent in conjunction with a human. It requires precision of analysis and thinking, which only a BA can bring. This session looks at Agentforce through a BA's eyes.

About this event

Curious how your skills can shape exceptional AI-driven customer experiences? 🤖✨ Business Analysis is critical to design an exceptional customer experience delivered by an AI Agent in conjunction with a human. It requires precision of analysis and thinking, which only a BA can bring. This session looks at Agentforce through a BA's eyes.

Business Analysts bring the precision and insight needed to craft seamless customer interactions, blending human and AI capabilities effectively. 

We are thrilled to host one of Vanessa Grant's SFBA heroes, Ian Gotts, Founder and CEO of Elements.cloud, to present on this topic followed by 30 minutes of Q&A. Join us to explore Agentforce from a BA’s perspective—and see why it's the perfect fit for you.

Speaker

  • Ian Gotts

    Elements.cloud

    Founder and CEO

When

When

Tuesday, October 29, 2024
8:00 PM – 9:00 PM (UTC)

Agenda

8:00 PMInformal Welcome
8:05 PMMore Official Welcome
8:10 PMAgentforce is a BA's Dream Job
8:40 PMQ&A with Ian Gotts, Founder and CEO of Elements.cloud
9:00 PM#BABA Chat

Group Leaders

  • Vanessa Grant

    TBD

    Community Group Leader

  • Pei Mun Lim

    Community Group Leader

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