New group applications open from Oct 1st through Oct 31st

Active Listening: The Business Analyst's Superpower

Oct 1, 3:00 – 4:00 PM

Salesforce Business Analyst Group (Virtual)

In this highly interactive workshop, we'll explore the powerful concepts of active listening that will be instrumental in helping Business Analysts create deeper human connections with their clients and understand their world. This will lead to implementing better solutions and increasing user adoption in the long run.

About this event

"I see what you see. I hear what you hear. I feel what you feel."

Being able to truly connect with someone, to be on their wavelength and to be in tune emotionally is the hallmark of a masterful communicator.

For over 15 years, I have been a listening volunteer for Samaritans, a charity that supports emotionally distressed callers who may be suicidal and I feel that I am able to teach you what it means to be in tune with someone - mentally and emotionally.

In this highly interactive workshop, we'll explore the powerful concepts of active listening that will be instrumental in helping Business Analysts create deeper human connections with their clients and understand their world. This will lead to implementing better solutions and increasing user adoption in the long run.

You'll get an opportunity to practice listening by exploring emotions and thoughts in vulnerable conversations.

Speaker

  • Pei Mun Lim

    Zenhao

    Co-Founder + Consulting Coach and Trainer

When

When

Tuesday, October 1, 2024
3:00 PM – 4:00 PM UTC

Agenda

Informal Welcome
More Official Welcome
Active Listening: The Business Analyst's Superpower
Closing
30 min Unstructured Chat

Group Leaders

  • Vanessa Grant

    TBD

    Community Group Leader

  • Pei Mun Lim

    Community Group Leader

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