Hands-on: Connecting Salesforce with Claude Code

Enterprise applications are rapidly moving beyond traditional consoles, dashboards, and click-driven experiences toward AI-powered command centers that understand intent, surface the right signals, and help users take action.

In this hands-on architect session, we will explore how Salesforce Headless 360, MCP, and Claude Code can change the way consultants, architects, and developers design Salesforce experiences.

Rather than stopping at slides, we will build a working Customer Command Center connected to a Salesforce org and demonstrate how an AI coding assistant can help discover Salesforce context, translate business requirements into architecture, generate components, review code, and accelerate delivery.

What we will cover

• How Agentic AI is changing Salesforce UI/UX — from records and consoles to intent-driven experiences.
• What C-suite leaders expect from modern command centers and how architects can translate those expectations into actionable experiences.
• Hands-on connection between Salesforce and Claude Code using Headless 360/MCP concepts.
• Building an Executive Customer Command Center using Salesforce Account, Opportunity, Case, and business signals.
• How a consultant can become an AI-assisted builder without compromising architecture, security, or governance.
• Practical patterns for Banking, Insurance, Healthcare/Life Sciences, Utilities, and other industries.
• A collaborative brainstorming exercise to design the next generation of industry-specific command centers.

Who should attend?

Salesforce Architects, Consultants, Developers, Admins, Product Owners, Practice Leaders, and anyone interested in Agentforce, MCP, AI-assisted development, and the future of enterprise UX.

Basic Salesforce familiarity is sufficient. Coding experience is helpful, but not mandatory.

The takeaway

Participants will leave with a reusable framework for thinking beyond traditional Salesforce screens:

Persona → Decision → Signal → Context → Intelligence → Action → Control

And one challenge for every Salesforce professional:

<<Don’t digitize the console. Redesign the decision.>>