Celebrate 20 years of the Trailblazer Community with us on Social!

Unleash the Power of MCP + Agentforce + CRM 101 → CRM in 2025

Dec 20, 2025, 4:30 – 8:30 AM (UTC)

Salesforce Architect Group, Gurugram, India

Join us for an inspiring evening as we delve into the transformative world of CRM technologies with a special focus on M...

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About this event

Join us for an inspiring evening as we delve into the transformative world of CRM technologies with a special focus on MCP, Agentforce, and CRM 101. Discover how these powerful tools are reshaping customer relationship management and what the future holds for CRM in 2025. This is your chance to engage with peers, share insights, and expand your understanding of these pivotal technologies. Whether you're a seasoned professional or just starting your CRM journey, this event offers something for everyone. Don't miss out on the opportunity to be part of a community that's shaping the future. Register today and take the first step towards harnessing the full potential of CRM in 2025.

Speakers

  • Himanshoo Seth

    Salesforce

    Distinguished Technical Architect

  • Rishabh Seth

    Nagarro Inc

    Lead Consultant

  • Dipashaa Vijh

    Business Analyst

Panelist

  • Shiva Sahu

    NTT DATA

    Architect Director

Agenda

Registrations/Welcome Note
MCP + Agentforce: Designing Secure, Governed Agent Ecosystems for Enterprise Salesforce Implementations
Tea/Coffee Break
CRM 101 → CRM in 2025: How Customer Relationship Management Powers Every Modern Business
Fun/Games and Latest Updates
Lunch

Group Leader

  • Shiva Sahu

    NTT DATA

    Community Group Leader

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