External user access is essential for many Salesforce experiences, but it must be designed with security in mind. This session explores modern approaches to external access, with a focus on Guest Users, platform security controls, and recommended architectural patterns. Learn how to leverage Salesforce features and tools to deliver secure, scalable experiences while avoiding common pitfalls and applying lessons learned from real-world implementations.

Agenda :

1. Introduction: External User Access Landscape

2. Guest User Access Deep Dive

3. Security-First Design Principles

4. Decision Tree for Solutioning

5. Lessons from the Field

6. Q&A and Discussion