Jul 25, 4:30 – 7:00 PM (UTC)
Salesforce Admin Group, Sioux Falls, United States
Join us for a demonstration and discussion of a couple of Salesforce products. Visual Remote Assistant (VRA) : A Salesforce tool that allows for better customer collaboration for service. Salesforce Migrate to Flow Tool: Get ready for the discontinuing of workflow rules and process builder with the migrate to flow tool.
Join us for a demonstration and discussion of a couple of Salesforce products.
Visual Remote Assistant (VRA)
Lets a contact center agent or remote technician see what the customer sees via video session. Exceptional service can be provided without being at a customer’s site or at a customer’s house using real-time visual support. Employees can connect with customers through a dynamic blend of video, screenshots and annotations.
Salesforce Migrate to Flow Tool
The future of Salesforce declarative automation is Flow. This includes the phasing out of Process Builder and Workflow Rules.
The Salesforce Migrate to Flow Tool is a functionality that will automatically convert existing process builders and work rules into a free standing Salesforce flow.
Join us for a demonstration and discussion on its use, advantages and disadvantages.
Thursday, July 25, 2024
4:30 PM – 7:00 PM (UTC)
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